Payment is by done credit card through the tool, through our partners, through a US$ or Euro cheque or by wire transfer. For wire transfer, we will give you our payment details on receipt of the PO. Orders based on company P.O.s have a 30 day credit. POs via email are acceptable. For those domains that require supplier approval, we ask you to start that process now. For those domains that wish to purchase through their G Suite Reseller, we welcome that path and we ask you to contact both ourselves and the reseller. Resellers will first have to be approved by GAT Labs.

FAQs | GAT Labs

Q: We are a small operation. We started to use the Google Standard edition before Google had any restrictions on size. We have 200 or more accounts but only 15 users, how much will you charge us?

We just charge you for your active users, unless the total calculated price amounts to less than US$350 for Education and/or US$500 for Enterprises Non-Profit and Government, in which case we round up to US$350 for Education domains and/or US$500 for Enterprises Non-Profit and Government for our Essential, Admin and Secure plans. Contact sales@generalaudittool.com for more information about minimum charges.

Q: We have multiple domains, but they are all virtual domains on top of a single set of accounts, do we have to buy GAT for each domain?

No, you should only have to buy it once, but we automatically charge by domain name so contact us at sales@generalaudittool.com to explain your circumstances and we will take care of it at the back-end.

Q: Do you offer a volume discount?

Yes, if your domain surpasses 5,000 active users, your domain can apply for a volume discount. Contact us at sales@generalaudittool.com to discuss your needs. Discounts for Educational domains will apply after 20,000 active users

Q: Do you offer discounts for Government domains?

Yes, Government domains can avail to a 10% discount off list price, contact us at sales@generalaudittool.com to discuss your needs.

Q: Do you offer discounts to Non-Profits and Charities?

Yes, Non-Profits and Charities can avail to a 50% discount off list price, contact us at sales@generalaudittool.com to discuss your needs.

Q: Do I need to pay extra for On-boarding?

Our prices include the on-boarding feature. Contact support@generalaudittool.com for more information about our training programs for customers.

Q: Do I need to pay extra for training?

Our prices include training. Contact support@generalaudittool.com for more information about our training programs for customers.

Q: Does my subscription auto-renew every year?

No, our Renewals Team will contact you 6 weeks prior to end of your yearly subscription so to see if you wish to renew. Contact renewals@generalaudittool.com for more information.