If you intend to receive screenshot attachments via email of users screens when Shield Alert Rules are triggered then you need to enable screenshots within the G Suite Admin Console.
To enable screenshots:
- Using your super admin-level credentials, log into the Google Admin console at admin.google.com.
- Click on Devices.
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3. Click on Chrome Management, under the Device Settings heading on the left side of the screen.
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4. Click on User Settings.
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5. Select one or any of the OUs containing users who you want to receive screenshots from.
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6. Scroll to the Content heading and under Screenshot select Allow users to take screenshots.
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