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If you intend to receive screenshot attachments via email of users screens when Shield Alert Rules are triggered then you need to enable screenshots within the G Suite Admin Console.

To enable screenshots:

  1. Using your super admin-level credentials, log into the Google Admin console at admin.google.com.

  2. Click on Devices.

    GAT Shield: How to Enable Screenshots For Users 1
 

3. Click on Chrome Management, under the Device Settings heading on the left side of the screen.

GAT Shield: How to Enable Screenshots For Users 2

 

4. Click on User Settings.

GAT Shield: How to Enable Screenshots For Users 3

 

5. Select one or any of the OUs containing users who you want to receive screenshots from.

GAT Shield: How to Enable Screenshots For Users 4

 

6. Scroll to the Content heading and under Screenshot select Allow users to take screenshots.

GAT Shield: How to Enable Screenshots For Users 5

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