--- title: "How to Set Up and Manage Email Auto-Forwarding in GAT+" description: "## Why set up email auto forwarding? As a Google Workspace administrator, you may want to configure automatic email forwarding for some users in your domain for convenience, compliance, or security purposes. ## How to set up email auto-forwarding To…" url: "https://gatlabs.com/knowledge/tech-tips/set-up-email-auto-forwarding-gat-plus/" updated: "2025-09-01" category: "Email Audit & Management" tags: - GAT+ --- # How to Set Up and Manage Email Auto-Forwarding in GAT+ ## Why set up email auto forwarding? As a Google Workspace administrator, you may want to configure automatic email forwarding for some users in your domain for convenience, compliance, or security purposes. ## How to set up email auto-forwarding To set up email auto-forwarding, navigate to **GAT+ (1) > Users (2) > Email info (3)** Apply a filter**(4)** to retrieve the users whom you wish to set auto-forwarding for . E.G. use the filter definition Name - equal - *John Smith***(5).** Once ready, click on the **Apply (6)** button to trigger the search based on the criteria defined in the filter. ![GAT+ dashboard showing "Users" module and "Email info" section where the filter can be applied to find a relevant user in order to set up the auto-forwarding for their account.](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-1.png) When you run the filter, GAT+ returns the required result **(1)**. To create an auto-forwarding request, navigate to the right side of the record row where the **Actions** column exists. Click on the arrow down button to display available options **(2)**. From the drop-down menu, select the **Set auto forwarding** option **(3)**. !["Action" column showing the available options, including the "Set auto-forwarding" action.](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-2.png)The new configuration window is displayed where you can define**Forward to** user **(1)** and the way how the email would look like **In original recipient mailbox (2)** Available options for end-user mailbox: - No changes - Mark emails as read - Archive emails - Delete emails Once all is set, **Send Request** (3) to the Security Office for approval. ## !["Set auto forwarding" configuration window with "Forward to" field and "In original recipient mailbox" field set to "No changes", and the "Send Request" button.](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-3.png)Sending request to Security Officer Because this action may violate the privacy of others, it must be used with extreme caution and carefully considered. Therefore, to enable this feature, GAT+ requires the consent from another individual within the organization - Security Officer, not the requesting party. This is the default security design for this feature. !["Request has been sent to Security Officer" message is displayed.](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-5.png) Once request is sent to the Security Officer for review, they will get an automated notification via email, from where they can access GAT+ and review the request. ![An automated email received by Security Officer allows you to click the link that redirects to GAT+ Security Officer section where the request can be reviewed and approved. ](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-6.png) Once approved, email auto forwarding is set up as configured. ## How to review email auto-forwarding To verify it, navigate to **GAT+ (1) > Users (2) > Email Info (3) > Auto forward to**column**(4)** !["Email info" with the "Auto forward to" column displaying the auto-forwarding email set up. ](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-7.png) ## Remove auto forwarding Removing existing automatic email forwarding is also simple. To do so, navigate again to **GAT+ (1) > Users (2) > Email Info (3)** Identify the user you wish to remove the auto forwarding from by applying relevant filter definition **(4)**. ![GAT+ "Users" module with "Email info" section opened and "funnel" to use to apply a filter. ](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-8.png) When you run the filter, GAT+ returns the required result **(1)**. To create an auto-forwarding request, navigate to the right side of the record row where the **Actions** column exists. Click on the down arrow button to display available options **(2)**. From the drop-down menu, select the **Delete auto forwarding** option **(3)**. !["Action" column under Email info section" allowing to "Delete auto forwarding"](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-9.png) Email auto forwarding is being deleted: !["Auto forwarding has been deleted" message appearing, and the blank "Auto forward to" column. Meaning the auto-forwarding has been removed.](https://gatlabs.com/knowledge/wp-content/uploads/2025/08/Forward-10.png) ## Relevant posts - [Set email delegation and auto-forward to Manager](https://gatlabs.com/knowledge/tech-tips/set-email-delegation-and-auto-forward-to-manager/) - [Bulk Email delegation with Flow](https://gatlabs.com/knowledge/tech-tips/gat-flow-google-workspace-bulk-email-delegation) ## FAQ **Q: Why is it an important feature?** **A:** Email auto-forwarding is important in many situations because it ensures important messages reach the right people or systems, preventing them from being missed or overlooked. This feature helps you achieve goals related to convenience, compliance, and security. **Q: Can I set up more than one email auto-forwarding, allowing forwarding a single email to multiple addresses simultaneously?** **A:** At a time, it can be only one email auto-forwarding set up. If you want to auto-forward an email to multiple users, you can consider auto-forwarding it to group address instead of a single user account.