{"id":263,"date":"2022-01-10T16:01:16","date_gmt":"2022-01-10T16:01:16","guid":{"rendered":"https:\/\/gatlabs.com\/knowledge\/?p=263"},"modified":"2025-07-14T12:25:11","modified_gmt":"2025-07-14T11:25:11","password":"","slug":"how-to-report-and-remove-files-downloaded-by-users","status":"publish","type":"docs","link":"https:\/\/gatlabs.com\/knowledge\/tech-tips\/how-to-report-and-remove-files-downloaded-by-users\/","title":{"rendered":"How to Report and Remove Files Downloaded by Google Workspace Users with GAT Shield"},"content":{"rendered":"\r\n<p>The <a href=\"https:\/\/gatlabs.com\/knowledge\/tech-tips\/how-to-deploy-gat-shield\/\" target=\"_blank\" rel=\"noopener\">GAT Shield<\/a> extension allows admins to <strong>track and view user behavior<\/strong> while logged into their Google domain account.<\/p>\r\n<p><a href=\"https:\/\/workspace.google.com\/\" target=\"_blank\" rel=\"noopener\">Google Workspace<\/a> Admins can set up real-time alerts based on the behavior of the end-users.<\/p>\r\n\r\n\r\n\r\n<p>These GAT Shield Alert Rules allow admins to stop and report unsafe downloads by users across their domain.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" data-start=\"168\" data-end=\"272\">Report and remove downloaded files GAT Shield<\/h2>\r\n<h3>Set up a download rule<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p>Navigate to\u00a0 <strong>GAT<\/strong> <strong>Shield \u2192 Alerts \u2192 +New Alert Rule\u00a0<\/strong><\/p>\r\n<p>Fill in the details for the download alert rule<\/p>\r\n<h3 data-sourcepos=\"9:1-9:19\">1. Name &amp; Type<\/h3>\r\n<p data-sourcepos=\"11:1-11:60\">For each field, various options are displayed for selection.<\/p>\r\n<ul data-sourcepos=\"13:1-15:0\">\r\n<li data-sourcepos=\"13:1-13:56\"><strong>Name<\/strong>: Enter a descriptive name for the alert rule.<\/li>\r\n<li data-sourcepos=\"14:1-15:0\"><strong>Type<\/strong>: Select &#8220;Download&#8221; from the drop-down menu. This option triggers a notification when a user downloads a file. You can customize the alert based on file formats, sizes, and specific web pages it applies to.<\/li>\r\n<\/ul>\r\n<p><strong>Action<\/strong><\/p>\r\n<p data-sourcepos=\"18:1-18:197\">When an alert rule is triggered, a pre-selected action will be executed on the user&#8217;s device. Note that only tabs that trigger the rule will be affected if &#8220;Close&#8221; or &#8220;Redirect&#8221; actions are chosen.<\/p>\r\n<ul>\r\n<li data-sourcepos=\"20:1-20:72\"><strong>Show a warning message<\/strong>: Display a warning message to the end-user.<\/li>\r\n<li data-sourcepos=\"21:1-21:34\"><strong>Close<\/strong>: Close the Browse tab.<\/li>\r\n<li data-sourcepos=\"22:1-22:91\"><strong>Close without warning<\/strong>: Close the Browse tab directly, without any prior notification.<\/li>\r\n<li data-sourcepos=\"23:1-23:118\"><strong>Redirect<\/strong>: Redirect the user&#8217;s browser tab. You must also enter a warning message to be displayed to the end-user.<\/li>\r\n<li data-sourcepos=\"24:1-24:100\"><strong>Redirect without warning<\/strong>: Redirect the user&#8217;s Browse tab without displaying a warning message.<\/li>\r\n<li data-sourcepos=\"25:1-26:0\"><strong>No action<\/strong>: Select this option if no action should be performed on the end-user&#8217;s device.\r\n<ul>\r\n<li>Default Severity\r\n<ul>\r\n<li data-sourcepos=\"29:1-29:223\">When an alert rule is triggered, a notification is generated. The severity of this notification indicates its level of importance. &#8220;Default Severity&#8221; is the value assigned to all notifications created by this specific rule.\r\n<ul>\r\n<li data-sourcepos=\"31:1-31:98\">Select <strong>Low<\/strong>, <strong>Unspecified<\/strong> (default), or <strong>High<\/strong> to set the notification&#8217;s severity level.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-13690\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield.png\" alt=\"Creating a new GAT Shield alert rule with the name 'exe and png download', setting the rule type to 'Download', the action to 'Show warning', and default severity to 'Low'.\" width=\"1880\" height=\"870\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield.png 1880w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield-300x139.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield-1024x474.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield-768x355.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield-1536x711.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_27_56-Shield-360x167.png 360w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\r\n<p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">2. Scope of the New Alert Rule<\/h3>\r\n<p>In the Scope field, select all the users who will be affected by the alert rule<\/p>\r\n<ul>\r\n<li><strong>Scope<\/strong> &#8211; add the users, group of users, or org. unit of users that will be affected by the rule<\/li>\r\n<li><strong>Rule exclusions<\/strong> &#8211; select a list of users to be excluded from the rule<\/li>\r\n<li><strong>Time restriction<\/strong> &#8211; select the times when the rules will be applied.\r\n<ul>\r\n<li>By default, when no time restriction is added, the rule will always be active. To change it, select days and time ranges when the rule will be active.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li><strong>Continue<\/strong> &#8211; click to continue to the next configuration\u00a0<\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"alignnone wp-image-13656 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield.png\" alt=\"Scope - a window where to enter the affected users by the rule, you can select user, group or org unuit of users, rule exclusions, select users to be excluded from the alert and time restriction option where you can select times where the rule will be active\" width=\"1889\" height=\"764\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield.png 1889w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield-300x121.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield-1024x414.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield-768x311.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield-1536x621.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_19_05-Shield-360x146.png 360w\" sizes=\"(max-width: 1889px) 100vw, 1889px\" \/><\/p>\r\n<h3>3. Configuration of the New Alert Rule<\/h3>\r\n<p>In the configuration, fill in the required information<\/p>\r\n<ul>\r\n<li><strong>Mode<\/strong> &#8211; select what mode to be enabled.\u00a0\r\n<ul>\r\n<li>File extensions and Size<\/li>\r\n<li>File extensions only\u00a0<\/li>\r\n<li>Size only\u00a0<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li><strong>File extensions<\/strong> &#8211; enter the file extensions for which the rule will be applied. The alert rule will be triggered if the downloaded file has any of these extensions. If the minimum file size is set you can leave this list empty to trigger on any download.<\/li>\r\n<li><strong>Minimum File<\/strong> <strong>size<\/strong> &#8211; Enter a minimum file size to trigger the alert.<\/li>\r\n<li><strong>Cancel download<\/strong> &#8211; Enabling this option cancels the download and removes local files\r\n<div class=\"col-12 col-md-6 flex\" data-v-466788d8=\"\">\r\n<div class=\"row fit\" data-v-466788d8=\"\">\u00a0<\/div>\r\n<\/div>\r\n<\/li>\r\n<li><strong>Continue<\/strong> &#8211; click the button to continue\u00a0<\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13694\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield.png\" alt=\"Mode Selection\r\nChoose the mode that defines how the alert rule will be applied:\r\n\r\nFile extensions and Size: The rule will be triggered based on both file extensions and file size.\r\nFile extensions only: The rule will be triggered based solely on file extensions.\r\nSize only: The rule will be triggered based solely on file size.\r\nFile Specifications\r\nFile extensions: Enter the specific file extensions that will trigger this rule (e.g., &quot;pdf, docx, zip&quot;). If a Minimum File size is configured, you can leave this field empty to trigger the alert on any download, regardless of extension.\r\nMinimum File size: Enter a numerical value representing the minimum file size (in bytes, kilobytes, or megabytes) that will trigger the alert. For example, &quot;10KB&quot; or &quot;5MB&quot;.\r\nCancel download: Enable this option to automatically cancel the download and delete any locally saved files when the alert rule is triggered.\" width=\"1907\" height=\"864\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield.png 1907w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield-300x136.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield-1024x464.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield-768x348.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield-1536x696.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_30_55-Shield-360x163.png 360w\" sizes=\"(max-width: 1907px) 100vw, 1907px\" \/><\/p>\r\n<h3>4. Notifications of the New Alert Rule<\/h3>\r\n<p>In the notifications,<\/p>\r\n<ul>\r\n<li>Recipients &#8211; Select the alert recipients<\/li>\r\n<li>Notification interval &#8211; select the time (in minutes) for which the alert notification will not be sent<\/li>\r\n<li>Full alert context by saving website and file information, and including them in the notifications<\/li>\r\n<li>Screen capture &#8211; select an option from the list\u00a0\u00a0\r\n<ul>\r\n<li>Do not send<\/li>\r\n<li>Send in the notification email<\/li>\r\n<li>Send in the notification email and save to the rule creator&#8217;s Drive<\/li>\r\n<li>Send in the notification email, save to the rule creator&#8217;s Drive, and share it with other alert recipients<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>Webcam capture &#8211; select an option from the list\u00a0\r\n<ul>\r\n<li>Do not send<\/li>\r\n<li>Send in the notification email<\/li>\r\n<li>Send in the notification email and save to the rule creator&#8217;s Drive<\/li>\r\n<li>Send in the notification email, save to the rule creator&#8217;s Drive, and share it with other alert recipients<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li><strong>Continue<\/strong> &#8211; click the button to continue\u00a0<\/li>\r\n<\/ul>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13659\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield.png\" alt=\"Alert Rule Configuration: Notifications\r\nThis section describes how to configure the notification settings for your alert rules.\r\n\r\nRecipients and Frequency\r\nRecipients: Choose the individuals or groups who will receive these alerts.\r\nNotification interval: Set the time in minutes during which duplicate alert notifications will not be sent for the same event. This prevents notification spam.\r\nAlert Context\r\nFull alert context: Enable this option to include detailed website and file information directly within the alert notifications. This provides a comprehensive overview of the triggered event.\r\nVisual Captures\r\nScreen capture: Select one of the following options for screen captures when an alert is triggered:\r\n\r\nDo not send: No screen capture will be included in the notification.\r\nSend in the notification email: A screen capture will be attached to the notification email.\r\nSend in the notification email and save to the rule creator's Drive: The screen capture will be sent via email and also saved to the Google Drive of the user who created the rule.\r\nSend in the notification email, save to the rule creator's Drive and share with other alert recipients: The screen capture will be emailed, saved to the rule creator's Drive, and shared with all other designated alert recipients.\r\nWebcam capture: Select one of the following options for webcam captures when an alert is triggered:\r\n\r\nDo not send: No webcam capture will be included in the notification.\r\nSend in the notification email: A webcam capture will be attached to the notification email.\r\nSend in the notification email and save to the rule creator's Drive: The webcam capture will be sent via email and also saved to the Google Drive of the user who created the rule.\r\nSend in the notification email, save to the rule creator's Drive and share with other alert recipients: The webcam capture will be emailed, saved to the rule creator's Drive, and shared with all other designated alert recipients.\" width=\"1898\" height=\"837\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield.png 1898w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield-300x132.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield-1024x452.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield-768x339.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield-1536x677.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2025\/04\/2025-06-23-12_37_04-Shield-360x159.png 360w\" sizes=\"(max-width: 1898px) 100vw, 1898px\" \/><\/p>\r\n<h3>5. Summary of the New Alert Rule<\/h3>\r\n<p>In the Summary, the Admin can view all the details for the rule that has been created<\/p>\r\n<p>Click on the <strong>Create<\/strong> button to create the rule<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13697\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield.png\" alt=\"Summary of the configured alert rule in GAT Shield, showing the name, type, action, scope, severity, file extensions, minimum size, cancellation setting, and alert message before final creation.\" width=\"1880\" height=\"861\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield.png 1880w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield-300x137.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield-1024x469.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield-768x352.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield-1536x703.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_32_39-Shield-360x165.png 360w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\r\n<h3>Result for the end-user<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p>The end-user where the rule is applied will receive a <strong>notification<\/strong> on their screen, depending on what &#8220;End-user&#8221; action is selected.<\/p>\r\n<p>\r\n\r\n\r\n\r\n\r\n\r\n<\/p>\r\n<p>The download will <strong>be removed, and <\/strong>the user will see this message in the recent download history on their Chrome browser<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<figure class=\"wp-block-image\"><\/figure>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13698\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_35_59-New-Tab.png\" alt=\"\" width=\"494\" height=\"309\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_35_59-New-Tab.png 494w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_35_59-New-Tab-300x188.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/2025-06-23-15_35_59-New-Tab-360x225.png 360w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><\/p>\r\n<p>\r\n\r\n\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">Result for the Google Workspace Admin<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p>All the results will be displayed in <strong>GAT\u00a0 Shield &gt; Alerts &gt; Notifications\u00a0<\/strong><\/p>\r\n<p>Note: The Default time frame is selected for the last 24 hours; this, of course, can be changed and filtered for different times.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14000\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield.png\" alt=\"in the alerts notification - view a list of all the notifications based on time frame selected the default is 24 hours but in top right corner of the screen can be changed to another time and the table will show all the details for the notificaiton such as rule name type of alert, with user as of who broke the set rule and so on\" width=\"1896\" height=\"819\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield.png 1896w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield-300x130.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield-1024x442.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield-768x332.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield-1536x663.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/01\/2025-07-14-14_22_45-Shield-360x156.png 360w\" sizes=\"(max-width: 1896px) 100vw, 1896px\" \/><\/p>\r\n<p><strong>How-to video:<\/strong><\/p>\r\n<div class=\"ose-youtube ose-uid-0c868b150b69fbdbb2c813c2d5d44e2c ose-embedpress-responsive\" style=\"width:900px; height:600px; max-height:600px; max-width:100%; display:inline-block;\" data-embed-type=\"Youtube\"><iframe allowFullScreen=\"true\" title=\"GAT Shield Alert Rules - How to Report and Remove Files Downloaded by Users\" width=\"900\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/1M8xNTbONZ8?feature=oembed&color=red&rel=0&controls=1&start=&end=&fs=0&iv_load_policy=0&autoplay=0&mute=0&modestbranding=0&cc_load_policy=1&playsinline=1\" frameborder=\"0\" allow=\"accelerometer; encrypted-media;accelerometer;autoplay;clipboard-write;gyroscope;picture-in-picture clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>The GAT Shield extension allows admins to track and view user behavior while logged into their Google domain account. Google Workspace Admins can set up real-time alerts based on the behavior of the end-users. These GAT Shield Alert Rules allow admins to stop and report unsafe downloads by users across their domain. Report and remove [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":10731,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[41],"glossaries":[],"doc_tag":[26],"class_list":["post-263","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-chrome-audit-management","doc_tag-gat-shield"],"year_month":"2026-04","word_count":790,"total_views":"2779","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"osaid","author_nicename":"osaid","author_url":"https:\/\/gatlabs.com\/knowledge\/author\/osaid\/"},"doc_category_info":[{"term_name":"Chrome Audit &amp; Management","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-category\/chrome-audit-management\/"}],"doc_tag_info":[{"term_name":"GAT Shield","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-tag\/gat-shield\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Report and Remove Files Downloaded by Google Workspace Users with GAT Shield - GAT Knowledge Base<\/title>\n<meta name=\"description\" content=\"Use GAT Shield to report and remove unsafe files downloaded by Google Workspace users. 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