{"id":270,"date":"2021-11-11T16:12:51","date_gmt":"2021-11-11T16:12:51","guid":{"rendered":"https:\/\/gatlabs.com\/knowledge\/?p=270"},"modified":"2025-07-24T16:13:29","modified_gmt":"2025-07-24T15:13:29","password":"","slug":"audit-google-chat-with-gat-shield","status":"publish","type":"docs","link":"https:\/\/gatlabs.com\/knowledge\/tech-tips\/audit-google-chat-with-gat-shield\/","title":{"rendered":"How to Audit Google Chat with GAT Shield"},"content":{"rendered":"\r\n<p>With GAT Shield you can monitor who your users are chatting to on <a href=\"https:\/\/hangouts.google.com\/\">Google Chat<\/a>, you can gather information about how long the conversation lasts and see the chat participants.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>NOTE: The <strong>chat contents<\/strong> themselves are <strong>not shown<\/strong> for security reasons.<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3>Google Chat audit<\/h3>\r\n<p>Navigate to <strong>GAT Shield <\/strong>(1)<strong>\u2192 Audit <\/strong>(2)<strong>\u2192 Chats <\/strong>(3)<\/p>\r\n<p>The table with all the records will be displayed (4). Each record can be reviewed in detail by hovering the cursor over to its right side so the <strong>Detail<\/strong> button (5) appears and can be used.<\/p>\r\n<p style=\"padding-left: 40px;\">NOTE: Default Data set for the filter is &#8220;<strong>Last 24 Hours<\/strong>&#8221; (6) and this can be adjusted accordingly.\u00a0<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-14147 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1.png\" alt=\"The GAT Shield Chat Audit section shows all chat metadata in a table, filtered by default by the &quot;Last 24 hours&quot; time range. A &quot;Details&quot; button is displayed for detailed log review.\" width=\"1885\" height=\"939\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1.png 1885w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1-300x149.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1-1024x510.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1-768x383.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1-1536x765.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-1-360x179.png 360w\" sizes=\"(max-width: 1885px) 100vw, 1885px\" \/><\/p>\r\n\r\n\r\n\r\n<p>Chat Details window showing chat metadata such as: Participants (1), Start and Finished time (2), Duration (3), User&#8217;s info (4), user&#8217;s Device details (5), user&#8217;s Shield Extension details (6):<\/p>\r\n<p><img decoding=\"async\" class=\"alignnone wp-image-14149 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0.png\" alt=\"The Chat details window displays: Participants, Started and Finished time, Duration of the chat, User's details, user's Device details and user's Shield Extension details. \" width=\"1885\" height=\"939\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0.png 1885w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0-300x149.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0-1024x510.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0-768x383.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0-1536x765.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-0-360x179.png 360w\" sizes=\"(max-width: 1885px) 100vw, 1885px\" \/><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Apply filter<\/h3>\r\n\r\n\r\n\r\n<p>Utilizing the filtering feature, you can quickly analyze whether your users are chatting with <strong>external<\/strong> (users) domains.<\/p>\r\n<p>To do so, apply a filter and search for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Select &#8211; &#8220;Scope&#8221; equal to External\u00a0<\/strong><\/li>\r\n<\/ul>\r\n<p>Chats metadata is returned that shows all the conversations logs with external users.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<p style=\"padding-left: 40px;\">NOTE: Since Google Chat allows users to communicate with people outside the organization, provided both organizations have enabled the feature and the external user has a Google account, monitoring chat logs with external domains can be crucial. This functionality allows for collaboration with customers, suppliers, and other external contacts, and while it&#8217;s not always a red flag, it&#8217;s always good practice to monitor these activities.<\/p>\r\n<p style=\"padding-left: 40px;\">The relevant Google settings are shown below:<\/p>\r\n<p style=\"padding-left: 40px;\"><img decoding=\"async\" class=\"alignnone wp-image-14144 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3.png\" alt=\"Google Admin settings that allows exchange chat conversation with External users. \" width=\"1910\" height=\"873\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3.png 1910w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3-300x137.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3-1024x468.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3-768x351.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3-1536x702.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-3-360x165.png 360w\" sizes=\"(max-width: 1910px) 100vw, 1910px\" \/><\/p>\r\n\r\n\r\n\r\n<p>Additional filters can be added to find more in-depth audits.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Result<\/h3>\r\n\r\n\r\n\r\n<p>The result will show all the Chats that happen with <strong>External<\/strong> users from your domain.<\/p>\r\n\r\n\r\n\r\n<p>Additionally, a filter can be applied to search for <strong>Unknown<\/strong> users.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Blue text<\/strong> &#8211; Internal users<\/li>\r\n<li><strong>Red text<\/strong> &#8211; External users<\/li>\r\n<li><strong>Yellow text <\/strong>&#8211; unknown users<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n\r\n\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14151 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9.png\" alt=\"GAT Shield screenshot that shows Chat logs based on a filter that searches for chat logs with external users.\" width=\"1885\" height=\"863\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9.png 1885w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9-300x137.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9-1024x469.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9-768x352.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9-1536x703.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2021\/11\/Chat-9-360x165.png 360w\" sizes=\"(max-width: 1885px) 100vw, 1885px\" \/><\/p>\r\n\r\n\r\n\r\n<p>GAT Shield does not track the contents of conversations in Google Chat but its metadata can be audited.<\/p>\r\n\r\n\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>With GAT Shield you can monitor who your users are chatting to on Google Chat, you can gather information about how long the conversation lasts and see the chat participants. NOTE: The chat contents themselves are not shown for security reasons. Google Chat audit Navigate to GAT Shield (1)\u2192 Audit (2)\u2192 Chats (3) The table [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":13082,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[41],"glossaries":[],"doc_tag":[26],"class_list":["post-270","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-chrome-audit-management","doc_tag-gat-shield"],"year_month":"2026-04","word_count":312,"total_views":"2539","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"osaid","author_nicename":"osaid","author_url":"https:\/\/gatlabs.com\/knowledge\/author\/osaid\/"},"doc_category_info":[{"term_name":"Chrome Audit &amp; Management","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-category\/chrome-audit-management\/"}],"doc_tag_info":[{"term_name":"GAT Shield","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-tag\/gat-shield\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Audit Google Chat with GAT Shield - GAT Knowledge Base<\/title>\n<meta name=\"description\" content=\"Audit Google Chat metadata with GAT Shield. 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