{"id":2914,"date":"2022-02-14T18:00:15","date_gmt":"2022-02-14T18:00:15","guid":{"rendered":"https:\/\/gatlabs.com\/knowledge\/?post_type=docs&#038;p=2914"},"modified":"2023-08-01T14:53:38","modified_gmt":"2023-08-01T13:53:38","password":"","slug":"deleting-suspended-accounts","status":"publish","type":"docs","link":"https:\/\/gatlabs.com\/knowledge\/tech-tips\/deleting-suspended-accounts\/","title":{"rendered":"Deleting Suspended Accounts From Google Workspace"},"content":{"rendered":"<p>As a Google Workspace Super Admin, you may find it difficult to locate and delete suspended accounts across your Google Workspace domain.<\/p>\n<p>Every organization has its reasons why accounts remain suspended even after the user is offboarded.<\/p>\n<p>You may have a data retention policy or you may need to adhere to legal policies.<\/p>\n<p>Regardless of the reason why you have suspended accounts there comes a time when you will need to permanently delete these suspended accounts.<\/p>\n<h2>Filter suspended accounts<\/h2>\n<p>Navigate to <strong>GAT+ &gt; Users (1) &gt; Basic (2)<\/strong><\/p>\n<p>On the right side click on the <strong>funnel icon (3) &gt; Apply custom filter\u00a0<\/strong><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-4643 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window.png\" alt=\"Use GAT+ to filter accounts\" width=\"1893\" height=\"512\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window.png 1893w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window-300x81.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window-1024x277.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window-768x208.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_19_52-Window-1536x415.png 1536w\" sizes=\"(max-width: 1893px) 100vw, 1893px\" \/><\/p>\n<p>In the <strong>Filter fill in the search fields<\/strong><\/p>\n<p>Under Definition enter the search fields.<\/p>\n<ul>\n<li><strong>Suspended equal Yes (1)<\/strong><\/li>\n<li><strong>Deleted equal No (2)<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4645 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_23_33-Window.png\" alt=\"Fill in details in Filters\" width=\"1115\" height=\"703\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_23_33-Window.png 1115w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_23_33-Window-300x189.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_23_33-Window-1024x646.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_23_33-Window-768x484.png 768w\" sizes=\"(max-width: 1115px) 100vw, 1115px\" \/><\/p>\n<p>Click on the <strong>Apply (3)<\/strong> button, to apply the filter.<\/p>\n<p><strong>Optional:<\/strong> You can add additional filters such as specific user, group, or org. unit of users to narrow down your scope.<\/p>\n<h3>Result of filter<\/h3>\n<p>When the filter is applied, the <strong>result will show only suspended accounts<\/strong> (that are not deleted)<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4647 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window.png\" alt=\"Result of filter\" width=\"1570\" height=\"543\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window.png 1570w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window-300x104.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window-1024x354.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window-768x266.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_31_08-Window-1536x531.png 1536w\" sizes=\"(max-width: 1570px) 100vw, 1570px\" \/><\/p>\n<p>You can see the result.<\/p>\n<ul>\n<li><strong>Deleted will be equal to No<\/strong><\/li>\n<li><strong>Suspended will be equal to Yes<\/strong><\/li>\n<\/ul>\n<h2>Export the data<\/h2>\n<p>When the result is found for the Suspended users, you can <strong>export<\/strong> this data into a Google spreadsheet (or CSV).<\/p>\n<p>Click on the <strong>export<\/strong> button on the top right and <strong>export to Google Sheet (max 150 000 records)<\/strong> option.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4648 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window.png\" alt=\"Export the data\" width=\"1584\" height=\"373\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window.png 1584w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window-300x71.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window-1024x241.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window-768x181.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_34_45-Window-1536x362.png 1536w\" sizes=\"(max-width: 1584px) 100vw, 1584px\" \/><\/p>\n<h3>Edit the google sheet<\/h3>\n<p>When the Google spreadsheet is exported open it and <strong>edit the info inside<\/strong>.<\/p>\n<p><strong>Search for the IS_DELETED column (1) <\/strong>and change the type to <strong>Yes<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4650\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window.png\" alt=\"\" width=\"1824\" height=\"329\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window.png 1824w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window-300x54.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window-1024x185.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window-768x139.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_39_37-Window-1536x277.png 1536w\" sizes=\"(max-width: 1824px) 100vw, 1824px\" \/><\/p>\n<p>When ready with the change, <strong>exit<\/strong> and <strong>save<\/strong> the spreadsheet.<\/p>\n<h2>Import changes<\/h2>\n<p>In the same tab Users &gt; Basic click on the <strong>Import<\/strong> <strong>data (1)<\/strong> button.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4651 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window.png\" alt=\"Import the changes\" width=\"1564\" height=\"374\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window.png 1564w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window-300x72.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window-1024x245.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window-768x184.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_44_31-Window-1536x367.png 1536w\" sizes=\"(max-width: 1564px) 100vw, 1564px\" \/><\/p>\n<p>A pop-up window &gt; Import data via spreadsheet will be displayed.<\/p>\n<p><strong>Click on the blue checkmark<\/strong> on the sheet we just edited.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4652 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_45_38-Window.png\" alt=\"Import data via spreadsheet\" width=\"1466\" height=\"426\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_45_38-Window.png 1466w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_45_38-Window-300x87.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_45_38-Window-1024x298.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_45_38-Window-768x223.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/><\/p>\n<p>The changes applied on the sheet will be displayed.<\/p>\n<p><strong>Type = Delete (1) <\/strong>meaning the<strong> action will be to delete the users.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4653 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window.png\" alt=\"Imported sheet result\" width=\"1665\" height=\"899\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window.png 1665w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window-300x162.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window-1024x553.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window-768x415.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_48_15-Window-1536x829.png 1536w\" sizes=\"(max-width: 1665px) 100vw, 1665px\" \/><\/p>\n<p>Then, scroll to the right side and look for the column <strong>Deleted <\/strong><\/p>\n<p>Under this column, you can see what will happen after you proceed to delete the users. The status will be as:<\/p>\n<ul>\n<li><strong>Before = false<\/strong><\/li>\n<li><strong>After = true <\/strong>(specifying that users will be deleted after the process is complete)<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4654 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window.png\" alt=\"Imported sheet result\" width=\"1668\" height=\"691\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window.png 1668w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window-300x124.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window-1024x424.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window-768x318.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_51_26-Window-1536x636.png 1536w\" sizes=\"(max-width: 1668px) 100vw, 1668px\" \/><\/p>\n<p>When you are happy with the changes that will happen, as in this case Delete the users.<\/p>\n<p>Click on <strong>Accept (1)<\/strong> button.<\/p>\n<h2>Result<\/h2>\n<p>The Import progress will start and when completed the users will be deleted.<\/p>\n<p><strong>Data updated successfully<\/strong> message will pop up on the top right.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4655 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window.png\" alt=\"Result of the actions taken\" width=\"1724\" height=\"524\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window.png 1724w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window-300x91.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window-1024x311.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window-768x233.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_53_52-Window-1536x467.png 1536w\" sizes=\"(max-width: 1724px) 100vw, 1724px\" \/><\/p>\n<p><strong>Note:<\/strong> If there is an error message, it will be shown on the &#8220;Import data via spreadsheet&#8221; view. Check in the <strong>Import error message\u00a0<\/strong>field.<\/p>\n<h2>View deleted users in the Google Admin console<\/h2>\n<p>The deleted users can be seen in the Google Admin console.<\/p>\n<p>Search for <strong>Users &gt; Recently deleted\u00a0<\/strong><\/p>\n<p>They can be restored from here for 20 days after they were deleted.<\/p>\n<p><em>20 days left to recover<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4656 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_58_20-Window.png\" alt=\"Admin Console deleted user lists\" width=\"1429\" height=\"624\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_58_20-Window.png 1429w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_58_20-Window-300x131.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_58_20-Window-1024x447.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-19_58_20-Window-768x335.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/p>\n<h2>View deleted users in GAT+<\/h2>\n<p>Navigate to<strong> GAT+ &gt; Users &gt; Basic\u00a0<\/strong><\/p>\n<p>Apply filter and search for Deleted users<\/p>\n<ul>\n<li><strong>Deleted equal Yes<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4657 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window.png\" alt=\"GAT+ deleted users lists\" width=\"1590\" height=\"531\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window.png 1590w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window-300x100.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window-1024x342.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window-768x256.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2022\/02\/2022-08-25-20_02_10-Window-1536x513.png 1536w\" sizes=\"(max-width: 1590px) 100vw, 1590px\" \/><\/p>\n<h3>How to Video<\/h3>\n<div class=\"ose-youtube ose-uid-e047990c8b60de62816af6b0424b8d3a ose-embedpress-responsive\" style=\"width:900px; height:600px; max-height:600px; max-width:100%; display:inline-block;\" data-embed-type=\"Youtube\"><iframe allowFullScreen=\"true\" title=\"GAT+ | Deleting Suspended Accounts\" width=\"900\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/oAJwSuzP9UQ?feature=oembed&color=red&rel=0&controls=1&start=&end=&fs=0&iv_load_policy=0&autoplay=0&mute=0&modestbranding=0&cc_load_policy=1&playsinline=1\" frameborder=\"0\" allow=\"accelerometer; encrypted-media;accelerometer;autoplay;clipboard-write;gyroscope;picture-in-picture clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<h4>\u00a0Related Posts<\/h4>\n<ul>\n<li><a href=\"https:\/\/gatlabs.com\/knowledge\/tech-tips\/transfer-files-ownership-of-a-suspended-user\/\">Transfer Files ownership of a suspended user<\/a><\/li>\n<li><a href=\"https:\/\/gatlabs.com\/knowledge\/tech-tips\/find-inactive-accounts\/\">Find Inactive Accounts<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>As a Google Workspace Super Admin, you may find it difficult to locate and delete suspended accounts across your Google Workspace domain. Every organization has its reasons why accounts remain suspended even after the user is offboarded. You may have a data retention policy or you may need to adhere to legal policies. Regardless of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4504,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[20],"glossaries":[],"doc_tag":[24],"class_list":["post-2914","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-users-management","doc_tag-gat"],"year_month":"2026-04","word_count":531,"total_views":"5790","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Enrique Gomez","author_nicename":"egomez","author_url":"https:\/\/gatlabs.com\/knowledge\/author\/egomez\/"},"doc_category_info":[{"term_name":"Users Audit &amp; Management","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-category\/users-management\/"}],"doc_tag_info":[{"term_name":"GAT+","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-tag\/gat\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Deleting Suspended Accounts From Google Workspace - 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