{"id":9385,"date":"2024-03-28T13:52:56","date_gmt":"2024-03-28T13:52:56","guid":{"rendered":"https:\/\/gatlabs.com\/knowledge\/?post_type=docs&#038;p=9385"},"modified":"2025-04-16T12:56:24","modified_gmt":"2025-04-16T11:56:24","password":"","slug":"multi-tenancy-management-for-gat-admins","status":"publish","type":"docs","link":"https:\/\/gatlabs.com\/knowledge\/tech-tips\/multi-tenancy-management-for-gat-admins\/","title":{"rendered":"Multi-tenancy management for GAT+ Admins"},"content":{"rendered":"<div class=\"ose-youtube ose-uid-02c9ab0b0bd35ff15ae58c6d81dc2756 ose-embedpress-responsive\" style=\"width:900px; height:600px; max-height:600px; max-width:100%; display:inline-block;\" data-embed-type=\"Youtube\"><iframe allowFullScreen=\"true\" title=\"GAT Labs | Managing Multiple Google Workspace Domains\" width=\"900\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/tUY3r6IMe8o?feature=oembed&color=red&rel=0&controls=1&start=&end=&fs=0&iv_load_policy=0&autoplay=0&mute=0&modestbranding=0&cc_load_policy=1&playsinline=1\" frameborder=\"0\" allow=\"accelerometer; encrypted-media;accelerometer;autoplay;clipboard-write;gyroscope;picture-in-picture clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>GAT+ empowers admins to seamlessly manage multiple domains from a single admin account. This multi-tenancy management feature streamlines administration by allowing a single admin to oversee various externally owned and entirely separate domains effortlessly.<\/p>\n<h3>What does it do?<\/h3>\n<ul>\n<li><strong>Centralized Control:<\/strong>\n<ul>\n<li>A single &#8216;Manager&#8217; admin account serves as the central hub for managing multiple domains.<\/li>\n<li>Simplified navigation and oversight for efficient administration.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Manager Account Access:<\/strong>\n<ul>\n<li>Admins and Delegated Auditors of individual domains grant access to a &#8216;Manager&#8217; account for GAT+ control of their domain by another external admin<\/li>\n<li>Collaborate seamlessly with external admins without compromising security.<\/li>\n<li>The Manager account has the same level of access in GAT+, as the user that granted them access<\/li>\n<li>The Manager will also get a new dashboard to show alerts in across all the domains they have access as a single pane of glass<\/li>\n<\/ul>\n<\/li>\n<li><strong>Impersonation Feature:<\/strong>\n<ul>\n<li>Managers cannot access a domain unless permission is granted intentionally by the external admin account on the puppet domain<\/li>\n<li>Ensures secure and controlled access to domain-specific functionalities.<\/li>\n<li>Limit the Manager&#8217;s control on your domain by granting them access to a <a href=\"https:\/\/gatlabs.com\/knowledge\/tech-tips\/delegated-auditor-for-gat\/\">Delegated Auditor account<\/a>, rather than a super admin account, if desired<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>This streamlined Multi-Tenancy Management feature in GAT+ enhances efficiency, security, and collaboration for admins overseeing diverse domains.<\/p>\n<p>Experience the ease of unified administration with GAT+.<\/p>\n<h3>How do I set it up?<\/h3>\n<p><span style=\"font-weight: 400;\">To enable this feature:<\/span><\/p>\n<ul>\n<li>Both domains must have an active GAT+ subscription, that includes <strong>GAT Unlock<\/strong><\/li>\n<li><span style=\"font-weight: 400;\"><strong>The<\/strong> <strong>local admin of the puppet domain must allow the host admin (an external admin) to impersonate them<\/strong><strong>\u00a0via GAT+.<\/strong><\/span><\/li>\n<li>The Security Officer of the puppet domain, must grant the impersonation request.<\/li>\n<\/ul>\n<h3>What Changes?<\/h3>\n<ul>\n<li><strong>Manager Control:<\/strong>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Full GAT+ (all other products) control as if you were the Admin of the local domain.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong>User Notification:<\/strong>\n<ul>\n<li>Clear message: &#8220;You are impersonating another user&#8221; reinforces awareness to the Manager during the session.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Experience effortless impersonation for comprehensive GAT+ control in Multi-Tenancy Management!<\/p>\n<h2>Enable Multi-Tenancy Management impersonation in GAT+ step by step<\/h2>\n<p>To enable a domain impersonation &#8211; the <strong>local Admin must give access to the Manager account.<\/strong><\/p>\n<ol>\n<li>Navigate to <strong>GAT+ &gt; &#8220;your_account_name&#8221; &gt; Settings &gt; Impersonation.<\/strong><\/li>\n<li>Enter the <strong>Manager (external admin) account email address<\/strong> in the<strong> Allow My Account to be Impersonated by <\/strong>field.<\/li>\n<li>Click on &#8220;Send request&#8221; &#8211; to send a request email for approval.<\/li>\n<\/ol>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-12320 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3.png\" alt=\"Multi-Tenancy Management\" width=\"1918\" height=\"501\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3.png 1918w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3-300x78.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3-1024x267.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3-768x201.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3-1536x401.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.21.34-3-360x94.png 360w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/p>\n<h3>Unlock required<\/h3>\n<p>When you click &#8216;Save&#8217; &#8211; the <a href=\"https:\/\/gatlabs.com\/knowledge\/tech-tips\/what-is-a-security-officer\/\" target=\"_blank\" rel=\"noopener\">Security officer<\/a> will receive an email to approve the action.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-12321 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1.png\" alt=\"GAT+ Multi-Tenancy Management\" width=\"1605\" height=\"772\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1.png 1605w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1-300x144.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1-1024x493.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1-768x369.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1-1536x739.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/GAT-a-new-impersonation-request-alex-bell-dev-bp-gatlabs-com-GAT-Labs-BP-tester-domain-Mail-03-05-2025_12_39_PM-1-360x173.png 360w\" sizes=\"(max-width: 1605px) 100vw, 1605px\" \/><\/p>\n<p>This will lead to the Approval page, where one of the Security Officers can approve the request.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-12319 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1.png\" alt=\"MSSP \" width=\"1905\" height=\"421\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1.png 1905w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1-300x66.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1-1024x226.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1-768x170.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1-1536x339.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-03-28-12_00_30-Window-1-360x80.png 360w\" sizes=\"(max-width: 1905px) 100vw, 1905px\" \/><\/p>\n<p>Click the &#8216;checkmark&#8217; icon to approve the request.<\/p>\n<h3><strong>Result:<\/strong><\/h3>\n<p><strong>Once approved, the Multi-tenancy management will be enabled and the Manager account will be able to control your Google Workspace domain via GAT+<\/strong><\/p>\n<p>Once added, the designated Manager account gains access to the impersonating account and all the associated privileges that this account has in with all the GAT Labs products<\/p>\n<p>Managed accounts that the Manager has control of are visible under their account.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12318\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-15_03_27-1-288x300.png\" alt=\"GAT+ MSP MSSP\" width=\"423\" height=\"441\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-15_03_27-1-288x300.png 288w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-15_03_27-1.png 318w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><\/p>\n<p>They will be allowed to choose which account they would like to audit and investigate on.<\/p>\n<p>Below are examples of the end-result view for each of the products.<\/p>\n<h2><strong>GAT+\u00a0<\/strong><\/h2>\n<p>View of GAT+<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12317 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1.png\" alt=\"GAT+\" width=\"1911\" height=\"588\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1.png 1911w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1-300x92.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1-1024x315.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1-768x236.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1-1536x473.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/Screenshot-2025-03-05-12.12.09-2-1-360x111.png 360w\" sizes=\"(max-width: 1911px) 100vw, 1911px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>GAT Shield<\/h2>\n<p>View of GAT Shield<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12315 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2.png\" alt=\"GAT Shield\" width=\"1909\" height=\"438\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2.png 1909w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2-300x69.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2-1024x235.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2-768x176.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2-1536x352.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_16_23-GAT-Shield-2-360x83.png 360w\" sizes=\"(max-width: 1909px) 100vw, 1909px\" \/><\/p>\n<h2>GAT Flow<\/h2>\n<p>View of GAT Flow<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12314 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2.png\" alt=\"GAT Flow\" width=\"1908\" height=\"480\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2.png 1908w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2-300x75.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2-1024x258.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2-768x193.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2-1536x386.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-25-13_19_03-GAT-Flow-2-360x91.png 360w\" sizes=\"(max-width: 1908px) 100vw, 1908px\" \/><\/p>\n<h2><strong>Teacher Assist<\/strong><\/h2>\n<p>View of Teacher Assist<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12313 size-full\" src=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1.png\" alt=\"Teacher Assist\" width=\"1917\" height=\"510\" srcset=\"https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1.png 1917w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1-300x80.png 300w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1-1024x272.png 1024w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1-768x204.png 768w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1-1536x409.png 1536w, https:\/\/gatlabs.com\/knowledge\/wp-content\/uploads\/2024\/03\/2024-01-30-16_07_41-1-360x96.png 360w\" sizes=\"(max-width: 1917px) 100vw, 1917px\" \/><\/p>\n<p>This feature provides comprehensive control over external accounts, encompassing all available products for the Mangers (host) domain:<\/p>\n<ul>\n<li><strong>Complete Control:<\/strong>\n<ul>\n<li>Seamless management of all products within the host domain.<\/li>\n<li>Full control over puppet accounts, covering GAT+, Flow, Shield, and Teacher Assist.<\/li>\n<\/ul>\n<\/li>\n<li><strong>BETA Version Note:<\/strong>\n<ul>\n<li>Please note that the current version is in BETA.<\/li>\n<li>Some actions may be restricted:\n<ul>\n<li>Scheduled reports will be set by default to work if the local admin created them (additional recipients can be added via advanced mode))<\/li>\n<li>Export into Google Spreadsheet will show an error message, please <strong>use CSV export instead<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Admin Log Transparency:<\/strong>\n<ul>\n<li>The Admin Log functions normally, creating an immutable record of all actions done by the Super Admins.<\/li>\n<li>Actions, whether on GAT+, Flow, Shield, or Teacher Assist, are meticulously logged for accountability.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>This structured approach ensures that while having full control, users are informed about the BETA limitations and benefit from a transparent Admin Log for comprehensive oversight.<\/p>\n<h4><b>Region restrictions<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">This feature works only if the domains are in the same server in the Google Cloud Platform<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">gs.generalaudittool.com at the beginning of the GAT+ application URL means data is in USA servers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">uk.generalaudittool.com at the beginning of the GAT+ application URL means data is on UK servers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">eu.generalaudittool.com at the beginning of the GAT+ application URL means data is in EU servers<\/span><\/li>\n<\/ul>\n<p>If you find that the data is on two different servers, please contact the GAT+ team (support@generalaudittool.com)<\/p>\n<p><strong><em>Explore the power of Full Control in GAT+ Multi-Tenancy Management!<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GAT+ empowers admins to seamlessly manage multiple domains from a single admin account. This multi-tenancy management feature streamlines administration by allowing a single admin to oversee various externally owned and entirely separate domains effortlessly. What does it do? Centralized Control: A single &#8216;Manager&#8217; admin account serves as the central hub for managing multiple domains. Simplified [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8349,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[20],"glossaries":[],"doc_tag":[24],"class_list":["post-9385","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-users-management","doc_tag-gat"],"year_month":"2026-05","word_count":807,"total_views":"1776","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"stan","author_nicename":"stan","author_url":"https:\/\/gatlabs.com\/knowledge\/author\/stan\/"},"doc_category_info":[{"term_name":"Users Audit &amp; Management","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-category\/users-management\/"}],"doc_tag_info":[{"term_name":"GAT+","term_url":"https:\/\/gatlabs.com\/knowledge\/tech-tips-tag\/gat\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Multi-tenancy management for GAT+ Admins - GAT Knowledge Base<\/title>\n<meta name=\"description\" content=\"Manage multiple domains with GAT+ Multi-Tenancy Management, ideal for MSPs and MSSPs. 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