How Hillsboro School District Enhanced Their Google Workspace Management and Data Protection
Having worked with the district for 6 years as a District Tech, Jorge Tello recently transitioned to Systems Network Engineer where his work is primarily looking after Google-related items and setting up student devices.
Jorge’s predecessor gave him an overview of everything when he started but other than that he’s pretty much self-taught.
If a leaver user account is deleted to free up Google licences for example, this action also deletes all the files owned by that user. These can sometimes be important documents that may also have been shared with other users.
From time to time, users store non-work-related files on the school domain and if a user reaches Drive capacity, they then no longer are able to store new files in Google Drive and also may not be able to accept or send emails. Prior to using GAT, the Google Admin team relied on GAM and the Google Admin Console to resolve these issues.
GAT allows Jorge to change ownership of Drive files in a few simple clicks. “GAT has been tremendously helpful, especially with student and staff investigations. Students sometimes use Chromebooks for other purposes outside of school and so when investigating incidents that can arise from this, GAT makes our job very easy.”
Using GAT to identify and remove non-work-related files from Google Drive, Jorge has recovered several terabytes of storage space for the domain. At one point, a user inadvertently deleted what they thought was just a shortcut, and ended up deleting an entire Google Drive. Using GAT, Jorge and his team recovered and restored a complete department of files that otherwise would have been deleted forever.
“GAT gives us back valuable time and provides the security we need. Considering all the digging through files our staff and teachers would need to do, I estimate GAT reduces the overall workload by 40 to 50%.”
Security is a priority for Hillsboro District going forward.
“Our core strategy is the safety of students, keeping data safe, and making sure applications comply with policies. We definitely plan on using GAT going forward and also continuing with 1:1 Chromebooks in Hillsboro School District”
Jorge Tello – Systems Network Engineer at Hillsboro School District
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