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Send Critical Commands to Users in Chrome with GAT Shield

Need to alert users directly in their browser, or send reminders and training prompts? #


With GAT Shield’s Critical Commands, you can display pop-up messages or even force specific pages (like a to-do list or internal policy) to open in users’ Chrome browsers.

Admins can use this for:

  • Send real-time security alerts

  • Push weekly reminders or recurring notices

  • Redirect users to training or wiki pages

  • Show daily to-do/task lists or onboarding instructions

Note: All Critical Commands expire after 7 days by default. Messages are temporary and will not persist beyond the expiration window.

How to Create and Display a Critical Command #

Step 1: Define your Command #

To define the command, navigate to GAT Shield > Commands > Defined Commands > and click on ‘+ New Command’ to start creating one.

GAT Shield command configuration window showing 'New Command' selected in the Defined Command button, with fields for type, name, status, and scope

Step 2: Configure the Command #

Now you can set up your ‘Show notification’ command.

Under the Command section:

  • Command name: Enter a title for the command (e.g. Security training reminder)

  • Command type: Select Show notification from the dropdown

  • Message: Type the message that will appear on the user’s screen

  • Open as new page (optional): Enable this if you want the message to open in a new browser tab and take over the full screen

Under the Scope section:

  • Scope type: Choose who will receive the notification:

    • User – select individual user(s)

    • All users – applies domain-wide

When finished, click ‘Create’ to save and activate the command.

GAT Shield New Command configuration screen with 'Show notification' selected as the command type, message field filled with a security training reminder, 'Open as new page' toggle enabled, and specific users selected under scope

The Command Is Now Active #

Once you’ve clicked ‘Create’, your Critical Command is immediately active.

GAT Shield Defined Commands screen showing a newly created 'Show notification' command titled 'Security training reminder' with status set to Created and scope applied to selected users

What Will The Users See? #

To check delivery status, go to:
GAT Shield > Commands > Command Results
There, you can see when the command was executed and which users received it.

GAT Shield Commands Results screen showing a completed 'Show notification' command titled 'Security training reminder' with status marked as Finished, including agent ID, user email, and timestamp

If the user is working on something else or has another tab open, a new tab with the desired notification/command will be forced and pinned in the browser within a maximum of 10 minutes of creating the Command.

Chrome browser tab displaying a full-screen Critical Command message from GAT Shield titled 'Security training reminder' with a deadline notice for completing training

Additionally, every time the user reopens Chrome, this will be the default tab that opens and show the desired message to the user.

This will be visible for a week and then will automatically expire.

Full-screen notification in Chrome browser from GAT Shield displaying a 'Security training reminder' message about completing training by the end of next week, shown as a new tab with no user interaction required

If the Open as new page option is not selected, the end user will receive a notification in the lower left corner of the browser that will only display for a few seconds.

GAT Shield New Command configuration screen showing 'Show notification' command with the 'Open as new page' toggle disabled, indicating the message will appear as a small pop-up instead of a new browser tab

End-user result when the Open as new page option is not selected in the Commands configuration.

Chrome browser showing a GAT Shield notification in the lower-right corner with a 'Security training reminder' message, triggered as a pop-up

How to Create a Force Page Command #

Step 1: Create a New Command #

To define the command that will force a page, navigate to GAT Shield > Commands > Defined Commands > and click on + New Command to start creating one.

GAT Shield command configuration window showing 'New Command' selected in the Defined Command button, with fields for type, name, status, and scope

Step 2: Configure the Force Page Command #

The configuration window will be opened, and you can create your Force page command.

Under the Command section:

  • Type the command Name
  • Select the command Type as Force page
  • Type the desired URL that will be forced into the end user’s browser
  • Pin tab (optional) – once toggled, the website will be pinned in the end user’s browser

Under the Scope section:

  • Scope type: Choose who will receive the notification:

    • User – select individual user(s)

    • All users – applies domain-wide

When finished, click ‘Create’ to save and activate the command.

GAT Shield New Command configuration screen showing a 'Force page' command setup with URL input field, optional 'Pin tab' toggle, scope set to all users, and the Create button highlighted

What Will Users See? #

To review the commands that took place, navigate to GAT Shield > Commands > Command Results > and find the one you created to see when and which user received it.

The result for the user is that the desired page opens in the browser (and is pinned if configured to do so).

Chrome browser tab showing gatlabs.com loaded in a pinned tab, indicating the result of a Force Page command with the 'Pin tab' option enabled in GAT Shield

FAQ #

Q: Can I send weekly reminders with GAT Shield?
A: Yes. You can set up recurring reminders using the Critical Commands module, they’ll expire after 7 days unless reconfigured.

Q: What is the Force Page feature used for?
A: Force Page opens a specific URL in the user’s browser. Ideal for mandatory training, intranet pages, to-do lists, or onboarding resources.

Q: Do users need to click anything to acknowledge the command?
A: No, messages are shown automatically and disappear after expiry or dismissal.

Q: Is it possible to schedule a message in advance?
A: Currently, messages must be triggered manually. Recurring reminders can be reissued weekly by the admin.

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