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What is a Security Officer?

3 min read

The Security Officer is a user from your domain that is responsible for approving or denying the changes requested by any Admin.

What do I need to enable my Security Officers? #

To enable Security Officers you would need to have a paid licence with the Essential+ Plan or higher for Enterprise and is included in all the plans for Education.

How can I configure my Security Officers? #

To configure your Security Officers you would need to firstly have a paid licence as per the previous question and secondly email us at unlock@generalaudittool.com

Only the GAT Labs team can add, remove or change the Security Officers in your domain.

For easier management, it is recommended to have at least two Security Officers in the domain. If you don’t have a second person you can create a service account such as unlock@yourdomain.com

Who can be a Security Officer? #

The Security Officer can be any user of the domain, it does not matter what Google Workspace privileges they have.

What products require a Security Officer approval? #

GAT Unlock within GAT+ and GAT Flow

What type of actions require a Security Officer? #

How does the Security Officer workflow approval works in GAT+? #

When the Admin sends a request for any action that requires Security Officer approval, an email will be sent to the officer.

The email will look similar to the screenshot below, depending on what is the request for.

Email notification sent to Security Officer requesting approval of the job in GAT+

Clicking the “here” link in the email will take you to the appropriate section of the GAT+ Security Officer dashboard.

By default selecting the link from the email will lead to the exact field from where the request can be approved or denied.

Security Officer dashboard in GAT+.

In each of the Security Officer section in GAT+, the Security Officer can select the request to review it, and approve or deny it.

Security Officer approval sections in GAT+.

How does the Security Officer workflow approval works in GAT Flow? #

When the Admin creates a workflow and sends it to the Security Officer for verification, an email will be sent to the officer.

The Security Officer will receive an email notification that the workflow is waiting for verification.

Email notification sent to Security Officer requesting approval of the workflow in Flow

By default selecting the link from the email will lead to the exact field from where the request can be reviewed and then approved or denied.

Security Officer approval section in Flow

During the approval process, a message will appear confirming that the approval is indeed intended.

Approval confirmation message.

Once approved, the workflow is scheduled to run.

Workflow Approvals section of Security Officer's dashboard in Flow

The workflow Requester receives an email notification about the approval.

Workflow requester email notification about Flow request approval.

Once completed successfully, another email is sent to the Requester informing them about workflow completion.

Workflow requester email notification about Flow request complition.

By default selecting the link from the emails will lead the workflow Requester to the exact field of GAT Flow from where the results can be reviewed.

Workflows section in Flow where the Admin/Requester can review the workflow in details.

NOTE:

  • Only the GAT Labs Staff can enable Security Officers. Please contact us at unlock@generalaudittool.com for more information.
  • For easier management, it is recommended to have at least two Security Officers in the domain.
  • GAT Unlock is not activated during trials for security reasons.

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