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Troubleshooting GAT+ Initial Run Problems

Facing GAT+ Initial Run Problems? #

Typically, these issues are straightforward to resolve. Don’t panic – fixing them is usually simple.

HAS A SUPER ADMIN FROM YOUR DOMAIN EVER USED GAT+? #

To check if GAT+ is already installed click on your Google Apps button and navigate to the 3rd party apps section, you should see the GAT+ logo.

Alternatively, you can navigate to your Google Workspace Admin Console.

Navigate to Apps  > Google Workspace Marketplace Apps > Apps list > GAT+ 

You will need to click and grant access to GAT+

  • Distribution – it has to be Enabled for all organizational units and groups
  • Data Access – status Granted
  • Grant access – click to grant access to GAT+

Make sure it’s enabled for everyone and Data access is grantedthis post will guide you through the process.

GAT+ Initial Run Problems

Still, having problems? do you need a fresh trial license?

IS YOUR DOMAIN TRYING GAT+ FOR THE FIRST TIME? #

Navigate to the Google Workspace Marketplace the tool can only be installed by a Google Workspace Super Admin via the DOMAIN INSTALL button.

Install GAT+

Remember, for addressing GAT+ Initial Run Problems, installation from an incognito window is not possible unless you’re logged into your Super Admin account.

Important Note: To ensure optimal functionality and avoid any GAT+ Initial Run Problems, install GAT+ in the root Organization Unit (marked as ‘On for Everyone’).

Access by Super Admin Only #

By default the tool can be accessed ONLY by Super Admins of the domain.

Non-admin accounts cannot login to the tool.

Are Some Auditing Areas in GAT+ Empty? #

To check this, go to the Security section in your Google Workspace Admin console.

GAT+ Initial Run Problems

Navigate to Apps > Google Workspace > click on Drive and Docs then click on Features and Applications

GAT+ Drive and Docs

Select the root Org. Unit and make sure the Drive SDK is ON

PLANNING ON USING EMAIL DELEGATION WITH GAT UNLOCK? #

You can use GAT Unlock to remotely set mail delegation for any user account.

As a Super Admin, you can give any user mail delegation access to another user’s account.

Navigate to Apps > Google Workspace > click on Gmail > then click on User settings

Google Admin

Turn ON the option to set Mail Delegation.

HAVE YOU ENABLED GOOGLE CLASSROOM AUDITING? #

Navigate to Apps > Google Workspace > click on Classroom  > then click on Data access

Google Classroom

Click on to enable Classroom API then Save

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