Why set up email auto forwarding? #
As a Google Workspace administrator, you may want to configure automatic email forwarding for some users in your domain for convenience, compliance, or security purposes.
How to set up email auto-forwarding #
To set up email auto-forwarding, navigate to GAT+ (1) > Users (2) > Email info (3)
Apply a filter (4) to retrieve the users whom you wish to set auto-forwarding for . E.G. use the filter definition Name – equal – John Smith (5).
Once ready, click on the Apply (6) button to trigger the search based on the criteria defined in the filter.
When you run the filter, GAT+ returns the required result (1).
To create an auto-forwarding request, navigate to the right side of the record row where the Actions column exists.
Click on the arrow down button to display available options (2).
From the drop-down menu, select the Set auto forwarding option (3).
The new configuration window is displayed where you can define Forward to user (1) and the way how the email would look like In original recipient mailbox (2)
Available options for end-user mailbox:
- No changes
- Mark emails as read
- Archive emails
- Delete emails
Once all is set, Send Request (3) to the Security Office for approval.
Sending request to Security Officer #
Because this action may violate the privacy of others, it must be used with extreme caution and carefully considered. Therefore, to enable this feature, GAT+ requires the consent from another individual within the organization – Security Officer, not the requesting party. This is the default security design for this feature.
Once request is sent to the Security Officer for review, they will get an automated notification via email, from where they can access GAT+ and review the request.
Once approved, email auto forwarding is set up as configured.
How to review email auto-forwarding #
To verify it, navigate to GAT+ (1) > Users (2) > Email Info (3) > Auto forward to column (4)
Remove auto forwarding #
Removing existing automatic email forwarding is also simple.
To do so, navigate again to GAT+ (1) > Users (2) > Email Info (3)
Identify the user you wish to remove the auto forwarding from by applying relevant filter definition (4).
When you run the filter, GAT+ returns the required result (1).
To create an auto-forwarding request, navigate to the right side of the record row where the Actions column exists.
Click on the down arrow button to display available options (2).
From the drop-down menu, select the Delete auto forwarding option (3).
Email auto forwarding is being deleted:
Relevant posts #
FAQ #
Q: Why is it an important feature?
A: Email auto-forwarding is important in many situations because it ensures important messages reach the right people or systems, preventing them from being missed or overlooked. This feature helps you achieve goals related to convenience, compliance, and security.
Q: Can I set up more than one email auto-forwarding, allowing forwarding a single email to multiple addresses simultaneously?
A: At a time, it can be only one email auto-forwarding set up. If you want to auto-forward an email to multiple users, you can consider auto-forwarding it to group address instead of a single user account.
